What psychological principles are vital for effective decision-making in public administration as per UPSC? 🔊
Vital psychological principles for effective decision-making in public administration, as per UPSC, include rationality, cognitive biases, and emotional intelligence. Understanding these principles helps civil servants make informed decisions that balance data with human factors. Rationality involves assessing available information systematically, while being aware of cognitive biases allows for mitigating subjective influences. Emotional intelligence enhances interpersonal relationships, contributing to better communication and conflict resolution, essential in a diverse administrative environment where public servants work to address citizen needs effectively.
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