What soft skills are essential for effective communication as a future civil servant? 🔊
Essential soft skills for effective communication as a future civil servant include active listening, negotiation, and empathy. Active listening promotes better understanding and rapport with stakeholders, while negotiation skills are crucial for resolving conflicts and reaching agreements. Empathy allows civil servants to connect with citizens’ needs, ensuring that their policies reflect the community's voices. Cultivating these soft skills enhances interpersonal relations and fosters a collaborative environment in public service roles.
Equestions.com Team – Verified by subject-matter experts